Frequently Asked Questions
Everything you need to know about your Proverb® beauty journey.
Are Proverb® products suitable for sensitive skin?
Yes, our formulations are dermatologically tested and prioritize clean, non-irritating ingredients to ensure they are gentle yet effective for all skin types, including sensitive skin.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided it is in its original packaging.
Do you offer international shipping?
Currently, we ship to over 25 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products cruelty-free and vegan?
Absolutely. Proverb® is committed to ethical beauty; we never test on animals, and 100% of our product range is vegan-friendly.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.